We are committed to providing excellent customer service to our customers. If you have any questions or concerns about our products or services, please do not hesitate to contact us.
Contact methods
You can contact us by:
a) Email: [email protected]
b) Email before purchase: [email protected]
c) After-sales Email: [email protected]
Operating hours
Our customer service team is available to assist you during the following hours:
Monday – Friday: 08:00 – 20:00
Saturday: 09:00 – 21:00
Sunday: 13:00 – 22:00
Response time
We aim to respond to all customer inquiries within 2 business days. During peak periods, response times may be longer.
Feedback
We welcome your feedback on our products and services. If you have any suggestions or comments, please let us know.
Complaints
If you have a complaint about our products or services, please contact us as soon as possible. We take all complaints seriously and will work with you to resolve the issue.
Privacy policy
We take your privacy seriously and will only use your personal information to provide customer service and support. We will not share your personal information with third parties without your consent.
Security
We take the security of our website and customer information seriously. We use industry-standard security measures to protect your personal information and secure our website.
We value your business and strive to provide excellent customer service. If you have any questions or concerns, please do not hesitate to contact us.